Privacy Policy

Last updated: March 16, 2026

Memorial 3D is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website memorial3d.xyz, purchase our products, or upload photos for custom 3D figurines.

1. Information We Collect

• Personal Information: name, email, shipping address, payment details (processed securely by third-party gateways like Stripe/PayPal).
• Uploaded Photos: photos of your loved ones you provide for custom 3D production.

2. How We Use Your Information

• To process your orders and create custom 3D figurines.
• To ship products and communicate order status.
• Photos are used solely for 3D modeling and production. We do not share, sell, or use photos for any other purpose.

3. Photo Privacy & Deletion

🔒 Your photos are our top priority.

• All uploaded photos are stored securely on our servers only for the duration of production.
• Photos are permanently deleted from our systems within 7 days after your order is shipped.
• We never share your photos with third parties except our trusted production partners (who are bound by strict confidentiality agreements).

4. Data Sharing

• We use third-party services (Stripe, PayPal, shipping carriers) that have their own privacy policies.
• We do not sell your personal information.

5. Your Rights

• You may request access, correction, or deletion of your data by contacting us at zc1222@gmail.com.
• For EU/UK residents: GDPR rights apply (right to be forgotten, data portability, etc.).

6. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: zc1222@gmail.com
WhatsApp: +86-13736486840

Thank you for trusting Memorial 3D with your cherished memories.